What are your Warranties and Service Policies?
- We Care − If you have a warranty issue or concern, please call our service department at: (316) 712-2211
Monday − Friday, 10am-7pm or Saturday 10am-5pm, or contact them by email at: service@wichitafurniture.com
- All manufacturers’ warranties will be fully covered according to the manufacturer’s policies.
- We warrant all “NEW” Furniture “NEW” Appliances and “NEW” Electronics that we sell to be free
from manufacturing defects for a period of (1) one year from the date of purchase. This excludes
all items sold “AS IS”, “CLOSEOUT”, “USED” or “BUSED”.
- During this period, we will at our option, repair or replace any item containing a manufacturing defect.
This warranty applies only to the original buyer and the original delivery address, and to
merchandise that has received normal use and proper care. We reserve the right to inspect
the merchandise at your home and if possible, to make repairs there. Upholstery fabric or leather is
not warranted, except to be in proper condition upon delivery.
- Our in home warranty service applies to all merchandise originally delivered by Furniture
On Consignment, in the Wichita area only. Customer is responsible for all transportation costs
for warranty work on merchandise that was delivered out of the Wichita area
or picked up at Furniture On Consignment or our distribution centers by customer.
Warranties are per the manufacturers specifications.